eAutotraining “Certificates of Completion”

Certificate #1 (Integrity Selling in Professional Automotive Sales)
  Module – “Automotive Sales Success for Today’s Professional”

Certificate #2 (Ultimate Phone Expertise)
  Module – “Ultimate Phone Expertise”

Certificate #3 (Virtual Sales Pro)
  Module – “Virtual Sales Pro”

Certificate #4 (Advanced Sales Training)
  Module – “Prospecting & Follow-Up”
  Module – “Objections Conquered
  Module – “Consumer Leasing”
  Module – “Outstanding Customer Service”

Certificate #5 (Commitment to Excellence)
  Module – “Sales Strategies for the Highly Informed Customer”
  Module – “Goal Setting for Success”
  Module – “Time and Activity Management”
  Module – “Personal Motivation Strategies”

Certificate #6 (Sales Management and Leadership)  
  Module – “Sales Management and Leadership”

Certificate #7 (Finance and Insurance Specialist Training)
  Module – “Finance and Insurance Specialist Training”

SERVICE

Certificate #8 (Service Advisor Performance Plus)
  Module – “Service Advisor Performance Plus”

Certificate #9 (Service Advisor Advanced Training)
  Module – “12 Foolproof Ways to Increase Service Sales and Customer Retention”
  Module – “Selling Specific Services”
  Module – “Overcoming Objections”

Certificate #10 – (Service Advisor Specialized Skill Training)
  Modules – “Advanced Selling Techniques”
  Module – “Customer Handling Skills”

Certificate #11 (Service Advisor Commitment to Excellence)
  Module – “Outstanding Customer Service”
  Module – “Personal Success Strategies”

Certificate #12 – (Professional Service Management - The Initial Foundation)
  Module – Professional Service Management - The Initial Foundation